MARCH 2024

VOlUME 03 ISSUE 03 MARCH 2024
The Influence of Servant Leadership and Work Environment on Employee Performance
1Rudi Suprianto Ahmadi, 2Granit Agustina, 3Merry Fithriani, 4Feby Febrian
1,4Universitas Winaya Mukti & Jl. Turangga No. 25 Bandung, Indonesia
2,3Universitas Kebangsaan Republik Indonesia & Jl Pelajar Pejuang45 no 8 Bandung.Indonesia
DOI : https://doi.org/10.58806/ijsshmr.2024.v3i3n01

Google Scholar Download Pdf
ABSTRACT

This research has three variables, namely servant leadership (x1), work environment (x2) and employee performance (y) which aims to determine servant leadership, work environment and employee performance at the women's and children's empowerment service in Bandung City. The method used in this research is quantitative with a descriptive and verification approach. Primary data collection techniques were obtained through questionnaires, observation and interviews. Secondary data was obtained through libraries and reviewed documents. The population of this study was 100 employees at the Bandung City Women's and Children's Empowerment Service. The magnitude of the influence of servant leadership and the work environment on employee performance was used by multiple linear regression analysis or path analysis and determinant coefficients with the help of SPSS for window 24. The results of the discussion of servant leadership and the work environment on employee performance at the Bandung city women's and children's empowerment service and the results of respondents' answers From the questionnaire it turns out that servant leadership and the work environment on employee performance at the Bandung City Women's and Children's Empowerment Service, servant leadership and the work environment as a whole show a positive and good response. It can be concluded that there is a fairly strong influence between servant leadership and the work environment on employee performance and other factors.

KEYWORDS:

servant leadership, work environment, employee performance

REFERENCES

1) A A. Anwar Prabu Mangkunegara. (2017). Human Resource Management Company, Bandung: Rosdakarya Youth.

2) Wake up, Wilson. (2012). "Human Resource Management". Jakarta: Erlangga

3) Borekci, Dilek; Rofcanin, Yasin; Sahin, Meral (2014). Effects of organizational culture and organizational resilience over subcontractor riskiness. European Business Review, 26(1), 2–22. doi:10.1108/EBR-07-2013-0099

4) Barbuto and Wheeler, (2006), Scale development and construct clarification of servant leadership”. Group and Organization Management

5) Chong, A.Y.L., Ooi, K.B., Chan, F.T. and Darmawan, N. (2011), "Does employee alignment affect business-it alignment? An empirical analysis”, Journal of Computer Information Systems, Vol. 5 No. 51, pp. 10-20.

6) Chtourou Ben Amar, Nesrine; Ben Romdhane, Randa (2020). Organizational culture and information systems strategic alignment. Journal of Enterprise Information Management, 33(1), 95–119. doi:10.1108/jeim-03-2019-0072

7) Francia, Caryl Anne. (2023) The importance of a pawsitive environment at the office: BPTW winners find ways to integrate pets into work environment Pensions & Investments; Chicago Vol. 51, Iss. 19, 24.

8) Handoko, T. Hani. 2014. Personnel and Human Resources Management. 21st printing. Yogyakarta: BPFE

9) Huning, Tobias M; Hurt, Kevin J; Frieder, Rachel E (2020). The effect of servant leadership, perceived organizational support, job satisfaction and job embeddedness on turnover intentions: An empirical investigation Evidence - Based HRM; Bingley Vol. 8, Iss. 2, : 177-194. DOI:10.1108/EBHRM-06-2019-0049

10) Khan, Muhammad Mumtaz; Muhammad Shujaat Mubarik; Syed Saad Ahmed; Islam, Tahir; Khan, Essa. (2022) The contagious servant leadership: exploring the role of servant leadership in leading employees to servant colleaguesLeadership & Organization Development Journal; Bradford Vol. 43, Iss. 6, : 847-861. DOI:10.1108/LODJ-06-2021- 0305

11) Kuncoro, A; Pranoto, H D; Sacca, L W; Anthony, A; Hardjito, D; et al. Evaluation of bonding performance of ultra high-performance concrete with fly ash content as overlay on normal strength concrete. IOP Conference Series. Earth and Environmental Science; Bristol Vol. 1195, Iss. 1, (Jun 2023): 012020. DOI:10.1088/1755-1315/1195/1/012020

12) Liang, H., Wang, N., Xue, Y. and Ge, S. (2017), “Unraveling the alignment paradox: how does business – it alignment shape organizational agility?”, Information Systems Research, Vol. 28 No. 4, pp. 863-879.

13) Nazir, Owais; Islam, Jamid Ul. (2017) Enhancing organizational commitment and employee performance through employee engagement: An empirical check South Asian Journal of Business Studies Bingley Vol. 6, Iss. 1, (2017): 98-114. DOI:10.1108/SAJBS-04-2016-0036

14) Northouse, P. G. (2015) Leadership: Theory & Practice. 6th Edition, Thousand Oaks, CA: Sage.

15) Sendjaya, S. (2015). Personal and organizational excellence through servant leadership. Australia : Springer International Publishing Switzerland.

16) Prasetya, Irawan (1995) Performance Analysis (Practical Guide) Analyzing Organizational Performance, Process Performance and Employee Performance. Jakarta: Universiti

VOlUME 03 ISSUE 03 MARCH 2024

Indexed In