Nguyen Bao Trung

Research Student -Nguyen Tat Thanh University

DOI : https://doi.org/10.58806/ijsshmr.2024.v3i10n02

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ABSTRACT

The author combines descriptive statistics with document collection methods. By using these two methods, the authors can better understand the job satisfaction and courage of hospitality employees during the COVID-19 epidemic. Adaptation at work is a very important thing that managers are very concerned about. Many studies have found a major impact of job adaptation on the motivation and courage of workers. Motivation for adaptability and courage at work will impact labor productivity and, moreover, the performance of business organizations. Wear however, this issue still does not receive enough attention from researchers as well as administrators in business organizations. The goal of the article is to synthesize theories about work adaptation and the meaning and importance of the courage of hotel and restaurant service staff during the COVID epidemic period, thereby helping managers in human resources management. The study has a more general view on this issue.

KEYWORDS:

Employee Engagement, Career Adaptability, Public Service Motivation, Hospitality, COVID 19, courage

REFERENCES

A. Documents in Vietnamese
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8) Guan, X., Yeh, S. S., Chiang, T. Y., & Huan, T. C. T. (2020). Does organizational inducement foster work engagement in hospitality industry? Perspectives from a moderated media tion model. Journal of Hospitality and Tourism Management, 43, 259–268.

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1) Hotel Employee Engagement During the Pandemic: A Mixed-Method Approach (sagepub.com)

2) Vietnam National Administration of Tourism (vietnamtourism.gov.vn)

3) Mathieson And Wall 1982 - malaywoy 4. Current status of information technology application in tourism development in Vietnam (tapchicongthuong.vn)UNWTO (2020), “Tourism and COVID-19: guiding tourism's recovery”, available at: https://www.unwto.org/tourism-covid-19 (accessed 18 January 2021).

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https://vietnamtourism.gov.vn/english/index.php/statistic/international (accessed 15 February 2021).

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https://vietnamtourism.gov.vn/english/index.php/statistic/Receipts (accessed 30 May 2021).

VOlUME 03 ISSUE 10 OCTOBER 2024